Highways problems and enquiriesYou can use this page to report a problem or make an enquiry relating to Surrey's highways.
Please select the subject that relates most closely to your problem or enquiry from the list below. You can use the A to Z to help you find the subject. If we don't deal with this ourselves, we'll direct you to who does.
Information about our response timescales can be found on our Highways Customer Charter page.
|Banner licence information||Find out information about applying for a permit or licence|
|Banner request form||Log a request to erect or have erected a banner or poster|
|Bench damaged||Report damage to street furniture|
|Bin damaged||Report damage to street furniture|
|Blocked ditch or culvert||Report a blocked ditch|
|Blocked gully or drain||Report a blocked drain or gully|
|Bollard (non-illuminated) damaged or missing||Report a damaged or missing bollard (non-illuminated)|
|Bollards (illuminated), signs (illuminated) and street lights||Log a report or enquiry about street lighting|
|Bridge problem or enquiry||Make an enquiry or report a fault related to bridges or subways|
|Burst pipe||Find details of a water utility company to report a burst pipe or sewer flood|
|Burst river banks||Find contact details for the Environment Agency to report flooding from rivers or waterways|
|Burst water main||Find details of a water utility company to report a burst pipe or sewer flood|
|Bus stop damaged (report to your local borough or district council)||Visit your borough or district council website to log an enquiry about damage to a bus stop or shelter|