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Highways problems and enquiries

You can use this page to report a problem or make an enquiry relating to Surrey's highways. If instead you would like to have your say on the local highways, please complete our online survey.

If you would like to speak to someone or if you would like help completing this form, please call 0300 200 1003

Please select the subject that relates most closely to your problem or enquiry from the list below. You can use the A to Z to help you find the subject. If we don't deal with this ourselves, we'll direct you to who does.

If you are reporting an emergency or an issue you consider to be dangerous, please do not report it online but call our Contact Centre on 0300 200 1003. If you make an online report we will inspect the location within five days.

A

A-board obstructing the highway Inform us of an a-board, commonly used outside premises for advertising, obstructing the highway
Abandoned vehicle Report an abandoned vehicle
Access for people with disabilities Log an enquiry regarding disabled access
Access for the disabled enquiry Log an enquiry regarding disabled access
Access obstructed Enquire about the possibility of having a white line marking across an accessway to help prevent it from being obstructed. Before applying make sure you are aware of the criteria
Access protection markings - white 'H' lines Enquire about the possibility of having a white line marking across an accessway to help prevent it from being obstructed. Before applying make sure you are aware of the criteria
Accessway marking request Enquire about the possibility of having a white line marking across an accessway to help prevent it from being obstructed. Before applying make sure you are aware of the criteria
Adopting a road Enquire about a road being adopted by the council
Advertising - over crowded Log an enquiry regarding the decluttering of roads
Advertising banner Log an request to erect or have erected a banner or poster
Advertising board on the highway Inform us of an a-board, commonly used outside premises for advertising, obstructing the highway



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